1. Introduction
Welcome to Kiara Enterprises ("we," "our," or "us"). We are a premium real estate consultancy headquartered in Vasai-Virar, Maharashtra, India. We are committed to protecting the privacy and personal data of our website visitors, prospective buyers, and clients. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.
By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully. If you do not agree with our practices, please do not use our website.
2. Information We Collect
We collect personal information that you voluntarily provide to us through our inquiry forms, property inquiry modals, or other means of direct communication. This may include:
- Full name
- Phone number
- Email address
- Property interest and type preferences (e.g., buying, renting, property type)
- Any additional information you choose to provide in the message field
- Name of the specific property you inquire about (when using the property inquiry modal)
We may also automatically collect non-personal information such as browser type, device information, IP address, and pages visited through standard web analytics technologies.
3. How We Use Your Information
The personal information we collect is used for the following purposes:
- To respond to your property inquiries and provide you with relevant property information
- To contact you regarding property viewings, site visits, and scheduled appointments
- To share updates about new property listings, pricing changes, and project launches that match your interests
- To improve our website, services, and overall customer experience
- To comply with applicable legal obligations and regulatory requirements, including RERA compliance
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. These may include essential cookies required for site functionality and analytics cookies that help us measure website performance. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Third-Party Services
Our website integrates with certain third-party services to provide enhanced functionality. These include Google Maps for displaying our office location, Google Apps Script for processing form submissions, and WhatsApp for direct messaging. These third-party services are governed by their own respective privacy policies. We encourage you to review the privacy policies of these services for further information on how they handle your data.
6. Data Security
We take the security of your personal data seriously and implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security. We recommend that you do not share sensitive financial information (such as bank account details or Aadhaar numbers) through our website forms.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Indian laws and regulations. Inquiry data is typically retained for the duration of your engagement with our services and a reasonable period thereafter for follow-up and record-keeping purposes.
8. Your Rights
In accordance with applicable data protection laws and the Information Technology Act, 2000, you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete personal data
- Request deletion of your personal data, subject to legal retention requirements
- Withdraw consent for future communications at any time
To exercise any of these rights, please contact us using the details provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach us at:
Kiara Enterprises
Shop no D-11, Yashwant Smart City,
Imperial
Splendora, Vasai East,
Vasai-Virar, Maharashtra 401208
Phone: +91 98904 23480
Email: info@kiaraenterprises.com